Shipping policy

Shipping — Quick Summary
  • Dispatch: 1–2 business days from Meppel, NL (own warehouse).
  • Free EU shipping: orders ≥ €25.
  • Typical EU delivery: 2–5 business days; non‑EU varies by country.
  • Tracking: provided where available.
  • Duties/taxes: outside the EU, local duties or taxes may apply (paid by customer).
Read full policy

Below, you'll find detailed information about our processing times, shipping fees, and estimated delivery times based on your location.

Our shipping calculator requires your country and the weight of your order to provide accurate shipping costs, seamlessly aligned with your cart experience.

Processing Time

Orders are processed within 1–2 business days (Monday through Friday).

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Carriers

We primarily ship with PostNL, DHL, and DPD.

Once your order ships, you will receive a confirmation email with a tracking number (if available) to follow your package online (if chosen).

Shipping Rates & Delivery Times

We ship worldwide. Below is an overview of our shipping rates. If your order is eligible for free shipping, you will see this reflected at checkout. Shipping cost is calculated during checkout.

Netherlands

Weight Range Price
0–20 g €1.95
20–50 g €2.95
50–100 g €4.95
100–200 g €5.95
200–350 g €6.95
350 g–1 kg €8.95
Estimated delivery time: 1–2 working days
Free shipping: on orders over €25

EU

Weight Range Price
0–20 g €3.95
20–50 g €4.95
50–100 g €6.95
100–200 g €7.95
200–350 g €9.95
350 g–1kg €11.95
Estimated delivery times: vary by country. See the list below for more accurate estimates.
Free shipping: on orders over €25

Non‑EU ( Europe )

Weight Range Price
0–20 g €3.95
20–50 g €4.95
50–100 g €6.95
100–200 g €7.95
200–350 g €9.95
350 g–1 kg €11.95
Estimated delivery times: vary by country. See the list below for more accurate estimates.
Free shipping: on orders over €25


Rest of the World

Weight Range Price
0–20 g €3.95
20–50 g €4.95
50–100 g €6.95
100–200 g €7.95
200–350 g €9.95
350 g–1 kg €11.95
Estimated delivery times: vary by country. See the list below for more accurate estimates.
Free shipping: on orders over €25


Customs & Import Fees

For shipments outside the EU, additional customs fees or taxes may apply. These charges are the responsibility of the customer. Please contact your local customs office for more information about any potential fees.

Possible Delays

While we strive to meet the estimated delivery dates, unforeseen circumstances such as customs procedures, local holidays, or carrier delays may cause orders to arrive later. We appreciate your patience and understanding.

Estimated Delivery Times for EU Countries

Country Estimated Delivery Time
Austria 3–4 working days
Belgium 2–3 working days
Bulgaria 4–8 working days
Croatia 3–6 working days
Cyprus 4–8 working days
Czech Republic 3–5 working days
Denmark 3–6 working days
Estonia 4–8 working days
Finland 4–6 working days
France 2–3 working days
Germany 2–4 working days
Greece 6–10 working days
Hungary 2–5 working days
Ireland 3–5 working days
Italy 3–5 working days
Latvia 4–7 working days
Lithuania 5–9 working days
Luxembourg 2–3 working days
Malta 4–8 working days
Netherlands 1–2 working days
Poland 3–7 working days
Portugal 3–5 working days
Romania 4–8 working days
Slovakia 3–5 working days
Slovenia 3–6 working days
Spain 3–5 working days
Sweden 3–6 working days

Non‑EU European Countries

Region Average Delivery Time Notes
Non‑EU European Countries 4–10 working days Depending on the specific destination and customs procedures.

Contact Us

If you have any questions regarding shipping, feel free to contact our customer support team. We will be happy to assist.

PostNL – International service status & delivery‑time estimates

We ship with PostNL. For the latest network status and country‑specific delivery‑time guidelines, please use the official PostNL resources below.

1) Live service alerts (delays & disruptions)

Before and after you order, check PostNL’s International Service Alerts to see whether your destination currently has delays, suspensions or tracking limitations.

2) Official delivery‑time estimates by country

PostNL publishes an overview of indicative delivery times (letters & parcels) from the Netherlands to each destination. View the current brochure: Delivery times — letters & parcels (PDF).


Please note: The brochure provides estimates, not guarantees. Actual delivery can vary due to local holidays, customs clearance, strikes or other events in the destination country. For some destinations, tracking information may be limited or delayed. Always check the service alerts page above for current conditions.

 

Track Your Order with PostNL
Orders above a certain weight are shipped with PostNL tracked shipping. If your order qualifies, you’ll receive a tracking number in your shipping confirmation email. You can track your parcel anytime via the PostNL Track & Trace page by entering your tracking code and postal code.

Last updated: September 30, 2025.