Welcome to SeedsChoice Terms and Conditions. These Terms and Conditions (“Terms”) govern your use of the SeedsChoice online seed store and all purchases made through our website. By accessing our site or placing an order with SeedsChoice (“you” / “the customer”), you agree to these Terms. Please read them carefully. If you do not agree, do not use our website or services.
We aim to balance legal protection with clarity. These Terms are written in plain English. If you have questions, please contact us.
Company Information
| Field |
Details |
| Company Name |
Trizty Shops B.V. (trading as SeedsChoice) |
| Registered Address |
Blankenstein 400, 7943PH, Meppel, The Netherlands |
| Chamber of Commerce (KvK) |
85580422 |
| VAT Number |
NL863672875B01 |
| Contact Email |
support@seedschoice.com |
| Contact Phone |
+31 610 300 829 |
|
Note: The registered address is for official correspondence only; there is no retail store at this location. Sales are conducted via our website. |
Scope & Applicability
These Terms apply to all offers, orders and agreements on the SeedsChoice website (the “Site”), for consumers and business customers. Policies referenced in these Terms (e.g., our Shipping Policy, Return & Refund Policy, and Privacy Policy) form an integral part of these Terms. In case of conflict, these Terms generally prevail unless specific terms state otherwise. Nothing herein limits your statutory rights.
Eligibility & Age Restriction
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You are 18+ (or the age of majority in your jurisdiction). We do not sell to minors.
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Accurate information: Use your real name and valid contact/delivery details. You are responsible for your account and activities under it.
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Compliance: Ensure purchasing/importing/possessing our seeds is legal in your location; you are responsible for local compliance.
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Lawful use only: Seeds are sold for legitimate horticultural/collection purposes. Do not use them for illegal purposes.
If you do not meet these criteria, we may cancel orders, refuse service, or close your account.
Product Information & Description
SeedsChoice specializes in high‑quality seeds sourced from our own cultivation, certified growers across Europe, and reputable markets. Product pages describe varieties and relevant details; we strive for accuracy and EU compliance.
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Natural variations: Seeds are biological products. Results vary by soil, climate, care, etc. Images are illustrative.
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No guaranteed outcomes: Seeds are sold “as‑is” with regard to viability/outcome. We do not warrant specific germination, yield, or characteristics.
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Intended use: For planting/cultivation or collecting; not sold for immediate consumption. Alternative uses are at your own risk.
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Legal compliance: Products are legal to trade in NL and, to our knowledge, the EU. Outside the EU, import rules may apply. You are responsible for compliance and any customs issues.
We correct obvious errors/typos when noticed; corrections do not affect confirmed orders.
Ordering & Contract Formation
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Placing an Order: Add items to cart, enter shipping/billing/payment, review totals, then confirm.
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Order Confirmation: You’ll receive an email acknowledgment with details and an order number. The contract is concluded when we dispatch goods or explicitly confirm acceptance. We may cancel prior to dispatch for lawful reasons (e.g., pricing/description error, suspected fraud, ineligibility). Any payment taken will be refunded on cancellation.
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Payment: Orders must be paid in full before shipping. Payments are subject to provider authorization.
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Pricing Errors: We may correct mistakes; you can reconfirm at the corrected price/information or cancel for a full refund.
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Order Amendments: Contact us promptly for changes before dispatch; after dispatch, use the return process.
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Language: Default contract language is English; translations are for convenience.
Pricing, Taxes & Payment
Prices are in EUR and (unless stated) include Dutch VAT at the applicable rate. Cart/checkout shows price, taxes and shipping before payment.
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Product prices: As displayed on product pages; subject to change (not affecting confirmed orders). Non‑EU customers may owe import duties/taxes on arrival.
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Shipping charges: Added at checkout by destination and weight/size (see our Shipping Policy).
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Currency conversion: Your bank may convert EUR and charge fees at its rate.
Taxes:
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Within the EU: Consumer orders generally include VAT. EU B2B with valid VAT ID: contact us in advance for lawful VAT treatment.
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Outside the EU: You are responsible for import duties, taxes and customs fees imposed by your country.
Payment Methods: We offer secure methods (cards, PayPal, local options like Bancontact where available). Data is processed via trusted gateways; we do not store full card details.
Payment Timing: Due at checkout (unless otherwise agreed). Unpaid orders may be cancelled automatically.
Invoices: We email a receipt/invoice after payment; provide VAT info if needed.
Shipping & Delivery
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Processing time: Orders typically dispatch within 1–3 business days (Mon–Fri; NL public holidays excluded). Peak periods may take longer.
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Methods & regions:
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Netherlands: PostNL / DHL; ~1–2 business days after dispatch.
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EU: Reliable international services; typically ~3–7 business days after dispatch, depending on country.
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Non‑EU: International post/couriers; ~7–21 business days after dispatch, depending on destination/customs.
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Costs: Calculated at checkout. Occasional free/discounted shipping promotions are indicated on‑site; see Shipping Policy.
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Tracking: Provided where available; you’ll receive a shipping confirmation email.
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Packaging: Secure, discreet packaging. Add delivery notes at checkout; we’ll accommodate reasonable requests.
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Customs & import: Accurate declarations are provided; you are responsible for compliance. We are not liable for customs delays/seizures/refusals. If returned by customs, we’ll arrange re‑shipment (costs may apply) or refund product price (excl. shipping).
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Delivery issues: If lost or damaged, contact us. We may replace or refund after carrier investigation; provide photos for damage claims.
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Partial shipments: We may split an order at no extra shipping cost; we’ll inform you.
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Failed delivery: Ensure collection/redelivery where required. Unclaimed returns can be resent (fees may apply) or treated as a return.
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Risk of loss: B2C: our responsibility until delivery. B2B: risk typically passes to buyer at handover to carrier (contact us if issues arise).
Returns, Cancellation & Right of Withdrawal
We want you to be satisfied. This policy aligns with EU consumer protection rules and our own service standards.
Right of Withdrawal (Consumers): You may withdraw and return products within 30 days of receipt, no questions asked. Inform us before the 30‑day period expires.
How to Initiate a Return
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Contact us: Email returns@seedschoice.com (or use our contact form/phone) with order number and items to return. We’ll reply with instructions and the return address.
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Return shipping: Pack securely (preferably original packaging). Use a trackable method; you are responsible until we receive the goods. Return postage is generally at your expense unless due to our error/defect.
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Condition: Items should be unused, undamaged and ideally in unopened seed packets. Handling beyond what’s necessary to inspect may lead to a deduction for diminished value.
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Timing: After notifying within 30 days, send items back without undue delay (ideally within 14 days) and include your details/order number inside the parcel.
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Inspection & refund: We process refunds within ~5–7 business days after receipt. Full product price is refunded; original shipping is refunded if the entire order is returned (least expensive option). Bank/card posting times vary.
Order cancellation (before shipment): Contact us as soon as possible; if not yet dispatched we’ll cancel and refund. If already shipped, use the return process.
Exchanges: Return eligible items for a refund and place a new order.
Defective/incorrect products: If defective/damaged/wrong item received, notify us promptly. We’ll replace at our expense or refund affected items (incl. related shipping). We may request photos/evidence to improve processes.
Exceptions: Custom/personalized items may be non‑returnable where applicable; any such exceptions are stated on product pages. Seeds are not perishable in the very short term, but improper storage can degrade them.
B2B: Consumer withdrawal rights may not apply. B2B returns handled case‑by‑case (e.g., unopened products within a reasonable time; restocking fee may apply).
See our dedicated Return & Refund Policy for details (incorporated by reference).
Product Quality, Warranties & Disclaimers
Conformity & quality: Goods must match description, be of satisfactory quality and fit for general purposes. Remedies for non‑conformity include replacement or refund.
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No guarantees on results: We do not guarantee germination, yield or plant characteristics. Cultivation conditions vary and are beyond our control.
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Implied warranties disclaimed (merchantability/fitness for particular purpose) to the fullest extent permitted by law.
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Viability disclaimer: A percentage of seeds may not germinate even when high‑quality. Report unusually poor results; goodwill remedies may be offered at our discretion.
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No medical/consumption warranty: Seeds are sold as seeds (for planting/collecting), not for immediate consumption or medical use.
Limitation of Liability
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Use of products: We are not responsible for how you use seeds beyond point of sale (except as required by law).
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No indirect/consequential damages: We are not liable for lost income/profits, crop losses, data loss, or similar.
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Cap on direct damages: Our liability is capped at the amount you paid for the product(s) in question, unless prohibited by law.
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Events outside our control: No liability for delays/shortfalls due to force majeure (e.g., disasters, strikes, customs, etc.).
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Website use: Site is provided “as is/as available”; no guarantee of uninterrupted/error‑free operation.
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Information/advice: Guides/tips are general and without liability for outcomes.
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Compliance & indemnity: You are responsible for legal compliance; you may be required to indemnify us for losses arising from your unlawful misuse.
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Non‑excludable liability: Nothing limits liability where unlawful to do so (e.g., death/personal injury due to negligence, fraud).
Privacy & Data Protection
See our Privacy Policy for how we collect, use and protect personal data (incorporated by reference).
- We collect data needed to fulfill orders and legal obligations; we do not sell your personal data.
- We share delivery contact details with carriers as needed.
- Secure processing (SSL; trusted payment gateways).
- You have rights to access/correct data; contact us for privacy requests.
- Marketing emails only with consent; you can opt out at any time.
- We use cookies/analytics as described in our Privacy/Cookie Policy.
Privacy inquiries: privacy@seedschoice.com.
Intellectual Property & Site Use
All website content (text, images, graphics, logos, design, software) is protected. You may use the Site for personal, non‑commercial purposes. No reproduction/extraction for commercial use without written consent.
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Trademarks: “SeedsChoice” and related marks belong to SeedsChoice or their owners; no license granted.
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Copyright: Do not scrape or reuse substantial parts. You may print/save pages for personal reference.
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User content: Reviews/comments must be lawful and respectful. By posting, you grant SeedsChoice a non‑exclusive, royalty‑free, worldwide license to use that content.
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No unlawful use: Do not harm, overload or hack the Site or our systems.
Changes to Terms & Site
We may update these Terms and related policies from time to time. We’ll update the “last updated” date and may notify users where appropriate. Changes apply prospectively; existing orders remain governed by the Terms in effect when placed.
Governing Law & Dispute Resolution
These Terms and transactions with SeedsChoice are governed by the laws of the Netherlands. For EU consumers, this choice does not deprive you of mandatory protections in your country of residence.
Jurisdiction: Disputes that cannot be resolved amicably are submitted to the competent courts of the Netherlands (or your home courts where applicable).
Alternative Dispute Resolution (EU): You may use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/.
Limitation period: Claims must be brought within the limitation periods under Dutch law.
Miscellaneous
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Entire agreement: These Terms and referenced policies constitute the entire agreement.
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Severability: Invalid provisions are severed/reformed; the remainder stays in force.
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No waiver: Failure to enforce is not a waiver; waivers must be in writing.
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Transfer of rights: You may not assign your rights/obligations without consent. We may transfer ours (e.g., merger/acquisition) and will notify you if so.
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Headings: For convenience only.
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Survival: Clauses that by nature should survive (liability limits, governing law, etc.) do survive termination.
Email: info@seedschoice.com
Phone: +31 610 300 829
Mail: SeedsChoice, Blankenstein 400, 7943PH, Meppel, The Netherlands
Last updated: September 2, 2025.
